Returns & Exchanges
At REMEDY, we stand by the quality of our skincare and want you to be completely satisfied with your glow. If a product isn't the right fit for your skin, we offer a 30-day return window for all eligible beauty items.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original packaging to ensure they are protected during transit and include any promotional inserts.
Ship With Ease
Download and print your prepaid shipping label, then drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned products, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing